Privacy Policy
1. Information We Collect
We collect the following types of information when you use the Plantlogy app:
1.1 Personal Information
- Account Information: When you create an account or sign in via Apple ID or third-party services, we may collect your email address and account details.
- Subscription Information: If you purchase a subscription, we may collect payment details processed through Apple's in-app purchase system.
1.2 Usage Data
- App Usage: We may collect information on how you use the App, including features accessed, plant searches, and interactions within the App.
- Device Information: We collect information about your device, including device type, operating system version, IP address, and crash data to improve the App’s performance.
1.3 Plant Identification Data
- Images of Plants: If you upload images of plants for identification purposes, these images are temporarily processed to provide you with plant identification results.
- Plant Data: Information about identified plants (such as plant name, characteristics, and other metadata) may be stored for providing future services.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: To identify plants based on the images you upload, and to provide you with accurate plant identification and related information.
- To Improve the App: To analyze app usage and improve functionality, fix bugs, and enhance user experience.
- To Communicate: To notify you about app updates, new features, or support-related information.
- For Customer Support: To assist with technical issues or inquiries regarding the App.
3. Data Storage and Retention
- Data Retention: We retain your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy. For example, plant identification data may be retained for as long as you use the App.
- Data Deletion: You can delete your account and all associated data by contacting us through the App or in the settings. If you delete the App from your device, your data may still be retained as per our retention policy.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your information in the following situations:
- With Service Providers: We may share your data with trusted third-party service providers who assist us in operating the App and providing services, such as payment processing or cloud storage. These service providers are obligated to maintain confidentiality.
- To Comply with Legal Requirements: We may disclose your information if required to do so by law, such as complying with a subpoena, court order, or legal process.
- In Case of Business Transactions: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Security of Your Information
We use commercially reasonable efforts to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
6. Your Choices and Control Over Your Data
- Access to Your Information: You can access and update your personal information at any time through the App settings or by contacting us.
- Deleting Your Account: If you wish to delete your account and all associated data, please contact us at: Link,, and we will process your request as quickly as possible.
- Opting Out of Communications: You can opt out of receiving promotional emails or notifications from us by following the unsubscribe instructions in those communications or adjusting your notification settings within the App.
7. Third-Party Links and Services
The App may contain links to other websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third-party’s site. We have no control over and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
8. Children’s Privacy
The Plantlogy app is not intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as quickly as possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the App and updating the "Last Updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes. Your continued use of the App after any changes to this Privacy Policy will constitute your acknowledgment and acceptance of the changes.